Today we met with our teacher mentor to show her our presentation for Future Problem Solving Program. She was not satisfied with our presentation. I explained that yesterday we only had time to finish editing the powerpoint and did practice speaking much. She pointed out that the problem with our group is communication as she had already said the problem with us is not content, but oral presentation. I did remember she said this, but why did I give it no heed? As this is not the first time we made mistake due to communication problem, I think now it is the time to reflect carefully and see the reason.
Firstly, four of us are all from China and English is not our first language. Our disability in English may give rise to misunderstanding. This cannot be changed in the short term and all of us need to improve our English and talk with local friends in English more.
Secondly, culture may also play a role. In China we usually did work when the teacher pushed. Every detail was usually planned by the teachers for us in advance. What we needed to do was just to follow what the teacher said. However, it is different in Singapore. We need to do explore unknown by ourselves. Mentor was only there to give advice. We did not realize this and were waiting for the approval of the powerpoint from our mentor before we started to prepare our oral presentation. Unless we change this mindset, we may encounter such communication problem again.
Finally, last time our mentor said, “Come tomorrow to practice presentation.” I thought the practice suggested that we could go through trial and error. What our mentor actually meant was to present to her. I don’t know whether it is a natural tendency for all humans to subliminally interpret an ambiguous expression to their own advantage. For me, it was true because my interpretation meant that I did not need to practice so hard the night before. I realize that we should ask if we do not understand some instruction clearly and that it is always better to give specific instructions such as “finish it in by this week”, “you two will be in charge of it” or “finish editing the presentation”.
All in all, I feel that the mindset matters most in this case. Indeed, we need to learn how to listen though it looks easy.
I check online and found this two links quite useful.
http://csj.org/infoserv_articles/how_to_communicate_effectively.htm on generally how to communicate. As I have just seen, listen effectively is the premise other communication skills can be built and giving specific instructions is important. I also learned other tips such as “physically attend to others”, “respond in descriptive terms”, etc.
http://www.mindtools.com/CommSkll/EmailCommunication.htm on email communication. The tips are really useful for me: make the subject lines headlines, specify the reply wanted and make one point per email. These are easy to follow but indeed help a lot.
I believe with this reflection, we can communicate better next time.